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Warranty Request
Warranty Service Request
If you forgot your username or need to reset your password, or for any other questions, please contact our Customer Service Department at 817-631-0899 or email us at customerservice@rshomebuilders.com
After submitting the request, please allow up to 48 hours for a customer service team member to contact you. Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. You can also reach us at 817-631-0899 All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:
Homeowner Portal Introduction Video
For EMERGENCY SERVICES please refer to the sticker underneath your kitchen sink or Email: customerservice@rshomebuilders.com
Warranty Info
Let us be yourHomebuilder
At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.
Hear From Our
Happy Homeowners
“Just wanted to let you all know that the lending team referred to us by Kevin in Oak Ridge did a phenomenal job throughout the entire process. The GMB-Walton team is who we were working with. Donnie Walton had some not so enthusiastic phone calls from me and some hoops to jump through and he did it with professionalism and was so positive throughout this process. Never has this been a wonderful process in our life it can be stressful and so personal beings they have our most personal information and details. Please acknowledge them and their efforts.” Laura Johnson