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General contractor on a ladder that is up against a house.July 15, 2021

Your home warranty: how it works

General contractor on a ladder that is up against a house.

There’s an abundance of benefits to buying a new-construction home, and one of the most lucrative is a home warranty. Riverside Homebuilders offers a 2-10 backed homebuyer’s warranty with each home we build, which helps to eliminate any added stress from the buying process. We work with StrucSure Home Warranty, who provides home warranties for builders across the country, and together we are committed to cementing buyer confidence and offering peace of mind to each of our homeowners. See what our warranty covers below.    

1 Year Warranty Program

The 1 year warranty program provides surety coverage and backs on the builder’s warranty for any defects in materials and workmanship during the first year you live in your home. Any covered components that do not meet the established performance standards during the first year will be promptly repaired, paid for, or replaced under our warranty. This warranty level covers a broad range of issues that you can clearly see, including: 

  • Site work
  • Concrete
  • Masonry
  • Carpentry
  • Doors & windows
  • Siding & roofing
  • Finishes
  • Specialties (e.g., fireplaces)
  • Equipment (e.g., cabinets)
  • Mechanical systems (e.g., plumbing)
  • Heating, air conditioning, and ductwork 
  • Electrical systems

2 Year Systems Warranty

The 2 Year Systems Warranty, just like the first level, provides surety coverage and backs the builder’s warranty. This warranty focuses on correcting defects in the wiring, piping, and ductwork in the electrical, plumbing, heating, cooling, ventilating, and mechanical systems for a full two years. The components covered include: 

  • Water supply system
  • Septic tank system
  • Plumbing 
  • Electrical
  • Air conditioning

If the homeowner encounters any defects in these covered components, they can rest assured that they will be either repaired, replaced, or paid for under our warranty.

10 Year Structural Warranty 

Lastly, the insurance-backed 10 Year Structural Warranty provides a 10 full years of coverage for major structural defects from the first day of closing. It provides coverage for designated load-bearing elements of the home in the event of any structural issues. The 10 Year Warranty covers: 

  • Load-bearing foundation systems, footing, and piers
  • Load-bearing floor framing systems
  • Load-bearing walls and partitions
  • Load-bearing roof framing systems
  • Load-bearing beams 
  • Load-bearing headers
  • Load-bearing girders
  • Load-bearing lintels (other than those supporting veneers)
  • Load-bearing columns (other than those designed to be cosmetic)
  • Load-bearing masonry arches (other than those designed to be cosmetic)

Home is where you should feel your most safe, which is why Riverside Homebuilders is proud to offer decade-long coverage on the structural integrity of your residence. 

Something to keep in mind 

Home warranties are not all-inclusive, so it’s also important to understand what’s not covered. One major factor to consider is that warranties do not cover issues caused by improper care of your home. For example, it’s a homeowner’s responsibility to replace the filters for your HVAC system regularly—so if this necessary maintenance is neglected and then causes a systems issue, it typically won’t be covered. Your warranty manual can provide further guidance on what’s covered, but if you’re still unsure about your specific issue, the Riverside Homebuilders team is here to help.  

A homebuilder you can trust

Riverside Homebuilders was built on the idea of using our passions, knowledge, and perseverance to turn our homebuyer’s dreams into a reality. We want all of our clients to feel as safe and secure as possible—which is why a home warranty is the least we can do to ensure our new-construction homes will improve the communities they’re built upon and the lives of the people residing in them. Our customer satisfaction surveys tell us 97% of our homeowners would recommend us to others—we must be doing something right.

If you’re in the market for a new house, you can learn more about our available communities or inquire into our quick move-in homes. Contact us today via online form or call (817) 601-6230.

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Homebuilder

At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.

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Hear From Our 
Happy Homeowners

I would like to express my gratitude to Finnye Shipley and Jimmy Logan for their service during my homebuying experience. I am a first time homebuyer and they took great care of us. Their responsiveness and attention to detail is unmatched. They have continued to go above and beyond making us feel part of the community. They have been very helpful in some of the items needing attention after moving in. From the time that Jimmy showed us the house, I knew where we would be spending the next several years.  I see Jimmy work late driving the neighborhood almost every day even there are only a handful of homes still for sale in the neighborhood. 

 I did not score a perfect scorecard on the survey, only because there were a few things that I am working on resolving with the home build. Sergio with the warranty department has been instrumental in fixing things that were needed. 

 Overall I am greatly satisfied with purchasing a Riverside home and look forward to working with you in the future. I hope this email will serve as a gold-star reflection of Finnye, Jimmy and Sergio. Their dedicated service should not go unnoticed. 

 

-Joel S.

Joel S.Farmersville, TexasSep 19, 2024
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